Journey
I didn’t start out in IT. My first love was games — studying Computer Games Development at the University of East London, where I learned how to build worlds, solve problems creatively, and collaborate under pressure. Those years gave me a toolkit of technical skills and a taste for design thinking, but the pandemic nudged me in a new direction.
When the world slowed down, I pivoted. Through a BCS apprenticeship in IT support and infrastructure, I retrained and discovered a different kind of creativity: building systems that help people thrive. It wasn’t just about fixing things; it was about reliability, curiosity, and care — values that have stayed with me ever since.
My first steps were humble but formative. At the Royal Opera House, I supervised a bar team, trained staff, and even found myself troubleshooting network issues between tills and card machines. That mix of service and problem solving taught me patience and adaptability. Soon after, at La Retraite Roman Catholic Girls’ School, I stepped fully into IT: managing over 1,500 Chromebooks, automating workflows with Power Automate, and training staff on SharePoint and Intune. It was here I learned the importance of clarity and calm — technology only matters if it empowers people.
Joining the City of London Academies Trust was a turning point. What followed is a progression of proving, refining, and quietly improving.
Career timeline
Year One – Proving myself
Improved student iPad management, led the shift from Meraki to Intune, migrated staff laptops, and moved files securely to SharePoint. Each project stretched me, building both technical expertise and strategic awareness.
Year Two – Refining & Future-proofing
Standardised student iPads, refreshed teaching laptops, upgraded printers & phone systems, and tackled an MIS migration. Found joy in small wins: fixing print credit quirks, designing uplifting wallpapers, improving ID card print clarity.
Through it all, I’ve grown from a curious apprentice into a confident technician. I’ve learned that saying “no” can be just as constructive as saying “yes,” that celebrating wins isn’t self indulgent but necessary, and that good colleagues can salvage even the toughest days.
Today, I take pride in improving what exists and building what’s needed. My colleagues recognise that strength, and I’m grateful for it. Looking ahead, I know challenges will keep coming — but I’ve learned that knowing when to pause, prioritise, or decline is just as vital as knowing how to fix what’s in front of me.
This site is a reflection of my journey: technical, creative, and human.
Welcome.